Data Controller
The controller of your personal data is:
Complair sp. z o.o.
Instalatorów 21/17
02-237 Warsaw
Poland
NIP: 5223288408
KRS: 0001088220
REGON: 52779356700000
Contact regarding personal data matters:
contact@complair.pl
Collected Information
We may collect personal data that you voluntarily provide, including:
- name
- company name
- email address
- phone number
- enquiry details
- equipment rental requests
- technical support requests
- any information submitted through website forms or email correspondence
We may also collect technical information related to website usage, cookies, and consent preferences.
Purposes of Processing
Your personal data may be processed for the following purposes:
- responding to enquiries
- preparing quotations
- handling product or service requests
- providing technical support
- communication regarding cooperation or partnerships
- managing equipment rental enquiries
- maintaining website functionality
- fulfilling legal obligations
- establishing, exercising, or defending legal claims
- improving website performance and analytics (where consent applies)
Legal Basis for Processing
We process personal data based on:
- Article 6(1)(a) GDPR — consent
- Article 6(1)(b) GDPR — performance of a contract or pre-contractual actions
- Article 6(1)(c) GDPR — legal obligation
- Article 6(1)(f) GDPR — legitimate interests
Our legitimate interests include:
- business communication
- responding to enquiries
- technical website management
- protection against misuse
- internal record keeping
- defence of legal claims
Data Recipients / Service Providers
Your personal data may be processed by trusted service providers supporting our business operations, including:
- Webflow, Inc. Website hosting and form submission infrastructure.
- Microsoft Corporation / Microsoft 365. Email communication and business correspondence.
- Usercentrics A/S (Cookiebot). Cookie consent management.
- Analytics providers (where consent applies). Such as Google Analytics or similar analytics platforms, if enabled.
Data may be processed outside the European Economic Area where legally permitted and subject to appropriate safeguards.
Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
- duration of correspondence
- contract preparation or execution
- legal retention obligations
- dispute resolution
- internal business documentation requirements
Your Rights
Under GDPR, you may have the right to:
- access your personal data
- rectify inaccurate data
- erase data
- restrict processing
- object to processing
- withdraw consent
- data portability
- lodge a complaint with a supervisory authority
In Poland, complaints may be submitted to:
President of the Personal Data Protection Office (UODO)
Cookies
This website uses cookies and similar technologies.
Cookies may be used for:
- essential website functionality
- remembering preferences
- consent management
- website analytics
- performance monitoring
Detailed information is available in our Cookie Policy.
Consent Management
Cookie consent is managed through Cookiebot by Usercentrics.
- accept or reject optional cookies
- change consent preferences
- withdraw consent at any time
Data Security
We implement reasonable technical and organisational measures to protect personal data against:
- unauthorised access
- disclosure
- alteration
- loss
- misuse
However, no online system can guarantee absolute security.
External Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
Changes to this Policy
We may update this Privacy Policy from time to time.
The latest version published on this website applies.
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